Privacy policy

Information we collect

When you request an estimate or contact us, we collect the information you provide, including your name, property address, cell phone number, email address, cleaning service selection, preferred contact method, and any details you share during follow-up.

Our hosting and analytics providers may also process technical information such as your IP address, browser and device type, general location, referral source, pages visited, and website interactions.

How we use information

• Respond to inquiries and prepare cleaning estimates.
• Confirm service details, scheduling, and property access.
• Maintain customer and service records.
• Understand website traffic, form completion, and contact-button use.
• Operate and protect the website, prevent misuse, and meet applicable legal obligations.

Who processes information

We use service providers to operate the website and manage inquiries. Cloudflare hosts the website and processes form requests. HighLevel stores inquiry and customer records. Resend delivers submission notifications to our business email, which may be forwarded to the team members handling your request. Google Analytics measures website usage.

Relevant contact and property details may be shared with the Cardinal Cleaning team and service providers involved in your requested cleaning. We may also disclose information when required by law or to protect people, property, or our legal rights.

We do not sell the information you submit through our estimate form. We do not share mobile numbers or text-messaging consent with third parties for their own marketing.

Property address search

As you type in the property address field, search text is sent to Esri’s address services and an Esri-hosted Tuscaloosa County property-data service to return suggestions. Those services also receive the technical information needed to respond, such as your IP address. You can enter an address manually without selecting a suggestion.

Cookies and analytics

Google Analytics uses cookies and similar technologies to help us understand visits, pages viewed, form starts and successful submissions, and clicks on call or email links. Our custom analytics events do not include the names, phone numbers, email addresses, or property addresses entered in the form. They may include the selected service and contact method.

You can manage or block cookies through your browser settings and use the Google Analytics opt-out browser add-on. Learn more about how Google processes information from sites using its services. Blocking cookies or scripts may affect some website features.

Calls, texts, and email

We use your contact information and preferred contact method to respond to your inquiry and communicate about requested services. Selecting a contact method does not enroll you in unrelated promotional messages. You can ask us to stop nonessential communications by contacting us.

Retention and security

We retain information for as long as reasonably needed to handle inquiries, provide services, maintain business records, and satisfy legal obligations. Retention may vary by record type and service provider.

We use reasonable safeguards to protect information, but no website, email service, or method of storage can guarantee complete security. Please do not submit payment-card details, passwords, or other sensitive information through the estimate form.

Your choices and requests

You can choose not to submit the form, manage browser cookies, and ask us to correct your contact or property details. Depending on applicable law, you may have additional rights to access or delete personal information. Contact us to make a request; we may need to verify your identity and retain records when legally required or necessary for an ongoing service.

Children and external websites

This website is not directed to children under 13, and we do not knowingly collect their personal information. If you believe a child has provided information, contact us so we can address it.

External websites and third-party services have their own privacy practices. This policy does not govern those websites.

Policy updates

We may update this policy when our services, technology, or privacy practices change. The effective date above identifies the latest version.

Contact Cardinal Cleaning

For privacy questions or requests, email info@hirecardinalcleaning.com or call 205-496-0257. Cardinal Cleaning serves Tuscaloosa, Alabama.